We're happy to special order items for you! Here are a few things to know:
Minimums are usually 1,000 to 10,000 pieces, $250, or a full box or case. See chart below for examples.
A non-refundable deposit (normally 50%) is typically required when placing a special order.
It typically takes two weeks to research an item after we receive your inquiry. Most special orders then take a minimum of 4-8 weeks to arrive at our warehouse after we receive your deposit and a signed agreement.
To inquire about a special order, log-in to your account and submit a case that includes the specifics of the product you're interested in: item number (if applicable), quantity, size, material, color, budget, time frame, etc.
Common Special-Order Minimums
Chain
Type
Minimum Quantity
sterling silver chain
100 feet
base-metal chain*
250 meters
rhinestone chain
10 meters per color
*Please note: Due to the manufacturer's planned factory move, we will be unable to process special orders of base-metal chain between November 9, 2018 and October 2019.
Charms
Type
Minimum Quantity
brass charms
5 gross
cast charms
200-288 pieces
sterling silver charms
50 each
custom charms
1,000 each
U.S. State charms
1 gross
Findings
Type
Minimum Quantity
jump rings
5 lbs. (packaged in bulk)
head or eye pins
5 lbs. (packaged in bulk)
Beadalon® brand findings
1 gross per finding
Gemstones
Type
Minimum Quantity
beads
20 strands (sometimes 50 or 100 strands)
pendants
50 each
Glass Beads
Type
Minimum Quantity
glass beads
1 mass/kilo
Swarovski Crystal
Type
Minimum Quantity
styles we do not normally stock
1 box/pkg. (quantities vary per article number & size)
