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        FAQ > Special Orders > 

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          Special Orders

          We're happy to special order items for you! Here are a few things to know:

          • Minimums are usually 1,000 to 10,000 pieces, $250, or a full box or case. See chart below for examples.
          • A non-refundable deposit (normally 50%) is typically required when placing a special order.
          • It typically takes two weeks to research an item after we receive your inquiry. Most special orders then take a minimum of 4-8 weeks to arrive at our warehouse after we receive your deposit and a signed agreement.
          • To inquire about a special order, log in to your account and submit a case that includes the specifics of the product you're interested in: item number (if applicable), quantity, size, material, color, budget, time frame, etc.

          Common Special-Order Minimums

          Chain Type Minimum Quantity
          sterling silver chain 100 feet
          base-metal chain* 250 meters
          rhinestone chain 10 meters per color
          *Please note: Due to the manufacturer's planned factory move, we will be unable to process special orders of base-metal chain between November 9, 2018 and October 2019.

          Charms Type Minimum Quantity
          brass charms 5 gross
          cast charms 200-288 pieces
          sterling silver charms 50 each
          custom charms 1,000 each
          U.S. State charms 1 gross

          Findings Type Minimum Quantity
          jump rings 5 lbs. (packaged in bulk)
          head or eye pins 5 lbs. (packaged in bulk)
          Beadalon® brand findings 1 gross per finding

          Gemstones Type Minimum Quantity
          beads 20 strands (sometimes 50 or 100 strands)
          pendants 50 each

          Glass Beads Type Minimum Quantity
          glass beads 1 mass/kilo

          Swarovski Crystal Type Minimum Quantity
          styles we do not normally stock 1 box/pkg. (quantities vary per article number & size)

          Cording Type Minimum Quantity
          Superlon 72 pieces
          Beadalon cable/wire 6 spools per style/color
          Rattail™ satin-like cord 1 spool
          size 'E' silk bead cord 9 spools
          Chinese knotting cord 1 spool

          Care & Display Supplies Type Minimum Quantity
          6x8" jewelry care cloth custom printed with your logo (1x $30 setup fee) with minimum order of  144 cloths
          display cards 25,000 pieces

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