Customer Testimonials


We always appreciate your feedback, especially if it's high praise! We go out of our way to provide an informative and enjoyable supply-buying experience, and to support the arts community.

Testimonials   |   Links  

Customer testimonials



I actually have to thank @Rings_Things for this. Since I began following them, beading has been on my mind again. Bead burnout is OVER!


          knitchpearls
          (@knitch on Twitter)






Whoever designed this website should be brought roses every week.


          Madeleine McCarthy






Just received my first order. Lovely stuff. But I'm particularly happy with item 39-420 -- the magnetic clasp. Finally! A magnetic clasp that won't shear apart at an affordable price! I will be ordering more of them! Thanks, and Merry Christmas to all!


          Kate
          Chain Maille Couture






Thank you so much for carrying these REAL French barrettes — I really had to scour the internet to find them/you. The difference in quality is very noticeable. You have a new customer!


          Lisa Twombly
          Twombly Designs






Thank you for having such a great selection of Swarovski crystals; my favorite. Have a great holiday season and a Happy New Year!


          Brenna
          Glamour Time Jewelry






...the arrival of my parcel made me feel quite faint, I ripped open your parcel to get to the candy - I needed a sugar rush!! That's my story and I'm sticking to it.


          Suzan Elliott
          New Zealand






I performed a test where I ordered the exact same items from both your website and another jewelry supply site. Your site beat the other company with flying colors. Best prices, fastest shipping and shipping price by almost $5!! Also, the other company has a tendency to not have things in stock. So again, Thank you, Thank you!!


          Cassidy Van Boylan
          Jewelry designer & silversmith






I love Rings & Things — you are almost the only online store I use and certainly the one I use most. I expect to be getting even more from you as I begin doing more Art Clay and precious metal work with my mixed media and polymer clay.


          Christy Minnis
          Shouting Stones






Just received my order and am so impressed with the quality, so much nicer than the on-line pictures, I am so thrilled. I'm using the wood charms for a school holiday fair (Whidbey Island Waldorf School), so thank you for the efficient mailing and beautiful quality!


          Ailene Josephs






I just wanted to let you know that I received this order today and again as always am VERY pleased with your product. Thank you.


          Kerry Kozak
          Klad in Kerry Designs






...been shopping in your store for years. I always try to get there when I am in town...you have a wonderful selection of unique beads & findings.


          Molly Alexander
          Beautifully Broken Me






Just wanted to say "WOW!" about your service! I ordered some chain on Tuesday, it arrived here in Pennsylvania today…and you put in a couple of Tootsie Rolls (which I love, BTW!). My compliments for your quality service.


          Jacquee Beijen-Lukens






Yesterday I called your customer service to find out if certain items were in-stock. The customer service representative that I reached was very helpful, polite and professional. One of my best experiences in dealing with any companies customer service representatives. He needs a pat on the back and a bonus in his pay check. Thanks for the great service and product.


          Dale Kline
          KaShDa Services






I think too often we respond to our less than perfect experiences with suppliers and neglect to comment on the perfect ones so I wanted to write you about the experience I had today. I made a mistake with my order - totally my fault but I spoke to Bill and he was so wonderful about accommodating my needs. He was truly a pleasure to deal with and solved my problem quickly and efficiently. Kudos to you on your excellent customer service! And...thanks Bill!


          Martina Hyciek
          Glass Circus






I received my order just fine. It was expertly packed. I am anxious to try the new glue I ordered...and have been poring over your catalogs. I was surprised to find two Tootsie Rolls included with my order. PLEASANTLY surprised!!! In an instant, you guys went from being some dime a dozen internet company to being real people!!!! It made me smile. I think you guys ROCK!!!!! I don't order a huge volume of stuff. But I can tell you that anything I do order from now on will be from Rings and Things!!!! You made my day!


          Larry Chaffee
          Hickory Hill Arts






Just want you to know how much I enjoyed my first visit to your traveling bead show in White Marsh, Maryland. For two years I bought beads from online suppliers, never knowing the quality of the beads I would be getting. When I visited your show I knew exactly what I was getting. The beads were beautiful and I bought more than I expected to. I will definitely go to your show next year and stock up rather than using my previous online suppliers. Thank you so much.


          Carole Novak
          CEN Studios






I just wanted to know how happy you make me! Since I discovered your site, you have never let me down. You have EVERYTHING I need for my jewelry business: great beads, an AMAZING array of findings in a variety of finishes, and you even carry unusual things like African Coptic crosses, which I adore. Your site is easy to navigate, your shipping is fast, your price breaks for wholesale are fantastic, and I appreciate how you explain the difference between 'economy' and high-quality items (such as lobster clasps) so we know what we're getting. You're simply the best supply source for my business I have found. Wish I had discovered you sooner! Thanks for everything, and keep up the good work!


          Martha Cole
          Martha Cole Creations






I've known about you so long I don't remember how I found out about you. I love your company; you are very easy to do business with and you have a great selection of the basics.


          Christine Quiriy






I LOVE the continuously HELPFUL FRIENDLY service I get when I call ~ even just to ask questions about an on-line order!!


          Jody Blackwell
          AlsoMrsB






Thank you for your Glossary of Bead Shapes. I have been trying to find the name of a particular bead shape for ages and finally I found it is a Hassock or Lantern bead. Perhaps now I can find beads with that shape, for specific projects I have in mind!


          Bronwyn
          in Australia






I am very impressed. I'll be "visiting" you online again for my future business needs… Since my initial order, I have compared Rings & Things to other jewelry suppliers and I can see few reasons to try the "other guys". Customer service like yours is rare to find these days, keep it up you and you will have nothing to fear from the economy


          Rebecca Coday
          GoodFruit






...your service, products and pricing are great. I'm especially happy to receive your catalogs. I'll be giving one to my sister who is also a jewelry maker as well as a glass carver. Thank you so much for the outstanding service. You can count on my business in the future.


          Lynn Sawyer
          Artemis Lampwork






Thank you for your emails and phone calls and postcards for up and coming shows in Mt. Vernon and Seattle. I love the great customer service...


          Brenna Woods
          Glamour Time






I do appreciate all the R&T people. I always get great stuff at great prices and all with fantastic service.


          Christine Terrell
          adaptive reUser






...thank you for the fast shipping, reasonable prices, and the free gifts...I especially like the way you advise customers when a particular item is not well suited to a certain technique...


          Jessie Brown






Your people and your service so far have been outstanding and I look forward to many more positive encounters in the future!


          Bernie
          Shimai Designs






...a BIG THANK YOU for your speedy service and delivery. It is such a pleasure to receive my beads before I forget what I ordered as happens so often from other companies...


          Lynne Dufault






...wanted to let you know how delighted I am with [your beads]...local prices have skyrocketed. I'm just so happy to be able to make these available to my customers again...


          Anne Madison
          Atelier-Beads






I've been a customer for a long time but this is my first order using your web site. Fun!


          Bonnie Goodman
          Bonnifide Designs






I appreciate the small box, tidy packaging, and enclosed information. You certainly made sure that there would be no questions about what I ordered, how you choose quantities, or which part was which.


          Colleen Reed






WOW! I'm so excited that you are now carrying the .999 fine sterling wire. I've had to go elsewhere to get it. No more! Thanks!


          Andrea Haggerty
          AH Designs






I really appreciate the shout-out about my work, and you will notice that I reference Rings & Things quite frequently...I look forward to working with the Rings & Things product line in the future. Enjoy the day!


          Erin Prais-Hintz
          Tesori Trovati






I really appreciate the use of my design in your catalog and even more that I was notified! You guys are the best…thanks much!


          Joanne Feissle
          Designer Linx Jewelry






Rings & Things' honesty and the way you make things personal like the blog comments, this email and phone calls alerting me to when your show is in my town make you guys my favorite. No one else comes anywhere near your level of customer service. You can quote me on that if you want to.


          Avogana
          A Beading Blog






Your website and your wonderful products have been a windfall for me and I couldn't be more pleased.


          Heather Geddie
          Gypsy Jewels






You guys are really easy and great to work with…I was totally impressed when I placed my first order and received a call from one of your staff who informed me that there was a cheaper way to have my order delivered. I also needed to return some items and left a message from a staff member who promptly called back and indicated that it was no problem, to just pop it in the mail. Within days, my order had been received, changed and reshipped.


          Fannie
          Seastar Creations






Thanks so much for sending my order overnight...I was able to get an order ready for a show that starts tomorrow!


          Lynda Walker
          Pleasant Valley Designs






You folks rule.


          Susan
          Dust & Glitter






i am so impressed that you all...got a much easier customer friendly website...i am thrilled at your new site. yeah for you all...see you in texas..!!


          Linda Pinka






THANK you very much for excellent quick shipping of this order. I'm impressed, and we will come back later with new orders...Thanks from Norway


          May Lis Martinsen
          Projo






y'all rock! thanks for always sending candy!


          Jerri Sherer
          Light and Glass Studio






...your company is by far the most polite and considerate I've ever run across...blew my mind at the price & quality!


          Gail Whitehead






LOVE the new website. Much easier to find my goodies. Nice work!!!


          Tonya Osterbuhr
          Toni O Beads






You are awesome! So glad I found your site.


          Marianne Svedberg






I've been a wholesale customer of Rings-Things for several years...Thanks for your efficient service!


          Joy
          Color Sense Studio






I didn't realize how popular all the copper beads/wire stuff was really going to be or I would have ordered more before! It's my new favorite thing to work with and I've made a lot of "copper converts." Thanks!


          Mara Marlow






...thank you. We thought the ruler and pen were lovely, but the Tootsie Rolls were a particularly nice touch! We will be ordering again...


          Linda
          Grafton Fibers






i haven't dealt with any company with customer service and web site (easy to use) as yours


          Julia
          Lampwork by Liz and Creek View Studio






OH! MY GOD!I JUST GOT MY FIRST ORDER TODAY ... I'M JUST LOVE-ING IT! ... THANK YOU SO MUCH, CANT WAIT TO GET MY OTHER ORDER ... WILL BE BACK TO ORDER MORE.


          Felicia






Thank you for such quick, fast service.....It was greatly appreciated.


          Carol






What a fabulous experience! ... It is not often in today's world that one encounters a business that has such positive customer service and surely, customer satisfaction. It is a pleasure doing business with you and I will continue to do so. I will also be talking about this experience!


          Debbie Uva
          Grape Island Glass






...thank you for adjusting the quantity to get the best value. I am one happy Australian customer...


          Pauline Stevens
          in Australia






...just wanted to let you know that I just received my order, and am thrilled with my little extras that came along with my lovely beads. Thanks for the pen, ruler, and candies, which I'm already sucking back. It's these little things, that make the difference. I'm thoroughly going to enjoy going through your catalogues...


          Kathi Jablonski
          Bejewelled by the Kat






I must really commend your store for the range of available products. I have been unable to find ear cuffs anywhere in Canada (not in any store I know in Montréal and none of my usual wholesale or online usual sellers had them either).


          Julie Murray
          Lunargent






I am impressed with how quickly my order has been processed, thank you! I look forward to receiving my purchases and doing business with Rings & Things again.


          Carol
          in Australia






Can't get over the selection of beads you have. I had to find some charms and no UK web site could provide such a good selection! If I had more money to spend this web site would be dangerous!


          Laura Hanson
          Babalu - UK






I just wanted to thank such a great jewelry supply company. I have a jewelry line (NectarJewelry.com) and your products are great, well priced, and a HUMAN BEING actually answers the phone when I call--amazing these days! I order from many companies, but get everything I can from Rings and Things. Thanks again!


          Rachel Van Atta
          Nectar Jewelry






I just wanted to take a minute and let you know that I LOVE the new website!! I had used the old website quite a few times, and found it hard to navigate, but the new site has made me a customer!! great improvement!


          Liz Detino
          Cherry Red Boutique






I wish to thank all of you for taking good care of me on all my previous orders...Thank you! I am so pleased to order from you!...The service is great!


          Linda Wolf
          Stardust






...thank you for the rulers. They are the most useful jewelry tool I have...I carry it to my computer to measure beads I'm ordering, then I stick it in my catalog to mark the page and measure the beads I'm ordering and then I toss it with the beads I'm working with to measure the beads I'm using! (Oh and the rest of the order is great too… amazing how much of a thrill a little thing can bring, isn't it???)


          KarenDawn Tooren






Hi, Love the new look in your online shop!!


          Jamie Rose
          Glasstastic Treasures






...thank you for having just the right bails I was searching for...You came up in a Google search for sterling silver bails… BTW… I just went to my very first one of your hotel shows (in Mt. Vernon)… Man! Was that ever a find! I purchased more gorgeous semi-precious stone beads than I've ever found at any of the gem and bead shows that come to the Seattle area. I was thrilled at the quality AND the price. I'll be a regular at all your future road shows.


          Gale Franko
          Looking Glass Designs






Thanks for adding all the new alt-metal prong bails!


          Elizabeth Wayland-Seal
          Rock On Fine Jewelry






Thanks so much for leaving a comment on my blog. That was so nice of you. I love Rings & Things so I love to talk about it. … You guys are the best!!!!!


          Cindy Forrester
          Cindy's blog
          Cindy's website






it's nice to find all the items I need at great prices all in one place.


          Adrienne Magee






Your site works great - easy to use and helpful…. The only bad thing about using ya'll's site is then I don't get to talk with your staff, who are both helpful and fun.


          Rene Nickel






I'm extremely pleased, not only with the products and treats enclosed, but with your service. Thank you very much!… [someone] recommended your American-made pinbacks because of the sharp smooth points and durable hinges. I've been using them ever since because they do not snag clothing.


          Susan Kunze






I was happy that the kinds of things your company offers are very eclectic. And they look they way they are pictured online!… I was and am still very happy with the product and customer service I have received from your company. I also love the tootsie rolls sent.


          Tonya Bautista
          Elementz Designs






Absolutely wonderful! I loooove Rings & Things! This is my first order with you, and I am very impressed with your speedy service. You have just gained another customer!


          Tammy
          Princess Puddle Jumper Boutique






Your sterling prices are great! I am working out of a catalog of yours from 1997, and the sterling prices are lower today than they were then!


          Ruth Medd






Thanks so much. I look forward to coming back again. You have wonderful prices and such an amazing variety, it was hard to pick!


          Karen (Clifford) Gaither






I have a request to make. I want you to move your entire store over here to Seattle because I just LOVE going to your shows at the Seattle Center (and I spend a lot of money), but I am so jealous knowing that other people can walk into your showroom and look around year-round.


          Julie Charles
          Live Wire






One of the many things I love about Rings and Things is you continually strive to new heights of excellence, and you always do it with good humor and zest.


          Judy Rapp
          Designs by Judith Anne






Thank you for your top notch customer service. It is so refreshing to do business with a company that not only offers outstanding customer service but stands 100 percent behind their products...It is also great how fast you process your orders. I will highly recommend you to any one who asks.


          Janet Bean
          JB Designs






Boy you guys are fast. I will be placing my orders with you from now on! Thanks!!


          Jamie Jones
          www.jonzgemz.webs.com






Just wanted to say thanks! Your speedy service and excellent customer service is always appreciated. I really liked the raku pendants in this order, even better in person! You rock! Thanks for making customer service a priority! I'll be back for more, and I'll definitely see you in fall for the bead tour!


          Amanda Davie






Thank you for explaining lead content in jewelry supplies. Craft stores put lead warning signs up, but you really do not know what you are buying [there] or the health risk level.


          Bronwen Hallybone






My girlfriends and myself had a blast at your visit to Chicago. Thanks for taking your time and making the adventure. Seeing your items in person makes a different impression then in the catalog pages. It gets our creativity going. Your staff was pleasant and helpful. Way to go.


          Carol Arndt






Rings and Things has earned an A++ for communication. I appreciate your thoroughness. Thank you again!


          Jeannine Thompson






Thanks for bringing your show to Boise!!...Your people are so friendly & helpful and make it a pleasant experience to shop with you all. We appreciate you taking the time to come to Southern Idaho, and are looking forward to seeing you again soon.


          Joanie Poole-Leyba
          New Movement






I love your website and have been a fan of yours since you were in the little upstairs mall in Spokane...


          Julie Morgan






AWESOME! I placed my order on Sat and the products arrived on Wed! Now THAT'S service! … I'm so glad to have "discovered" Rings 'n Things. You have a great selection, excellent pricing and the delivery was incredibly fast! As an advanced hobbyist, this is ideal. I will definitely be making Rings 'n Thinks one of the first places I check when I'm shopping online.


          Nita Seng






Thank you for that quick turnaround -- very impressive!...I'm just delighted to have found your high-quality bar pins!...I know you'll be hearing from me again soon.


          Ruth
          www.spinningforth.com






Laurel at customer service was very nice to talk to. She is very knowledgeable about the products and was a great help to me.


          Susan






I love your web store - thank you for all the great prices… I have been making jewelry for several years and have ordered from vendors all over the world. I have truly never done business with such wonderful people with the best web store on the net and prices you cannot beat anywhere. Thank you so much Rings & Things for making what I do for business such a pleasure!!!


          Karen "Spanky" Worth






Tell your buyers for your product line I could kiss them- your new stuff in recent catalogs (supplements) and flyers is per-fect! I love you guys- I would seriously kiss them if I could! Thank you thank you thank you!


          Evelyn Carnes
          Loyal Clown Jewels






Great new website! Looks very sharp!


          Gayle Pilat
          Created by Gayle






I love the new web design; it is fresh and lighter. It makes looking for things faster as well. I suggest your website to lots of folks and have always been happy with your products, timely shipping and customer service.


          Julie






A quick note to tell you how much I LOVE the new website store. Much more user friendly and visually appealing. See you at the next Bead Tour in Minneapolis MN this September.


          Tia Wilke
          Passed Times






Love the new look! Much prettier and easier to navigate.


          Myra Fox






I enjoyed your recent visit to the Detroit/Livonia area. I always like the show.


          Theresa Russell
          mscruiser@comcast.net






I love that [Gemstone Beads] index! It's always interesting to read, and a great addition to your website. When I looked up the Chinese Charoite (which I purchased at your show) it gave me an idea for the perfect birthday gift for a friend, which I wouldn't have thought of, had I not read about it. So thank you for providing that information!


          Sue Pieper
          Artful Adventures






It's always a pleasure doing business with Rings & Things...[you're] one of those rare companies that provides something you don't find much any more: good old-fashioned, friendly and personal customer service. Whether it is in person at a Rings show or over the Internet, I am never disappointed with the products or the customer service.


          Sandra Davis
          gehazi.com






...your very prompt response to filling my order made my day. I have a show on Sunday and never dreamed I would receive these cable chokers in time...they work great and look great! I will be ordering more soon!


          Marian Pyron
          fondredeverre






I attended your St.Louis beadshow, and I was impressed with the way the staff handled things despite the many obstacles [floods] R&T faced on the way. The crew was all smiles...and worked very hard to set up in such chaos. Great job!


          Laura Smith
          Redwing Jewels






You guys are great. I also wanted to mention that I read about the Rings N Things donation to CERF in the Glass Art Society publication. I really enjoy buying from an organization that thinks beyond the sales, and supports the art community...I will choose to spend money with you rather than another vendor...


          Jeanette Bailor
          Shifting Sands Studio






I love your variety and the fact that you carry items that nobody else does! Thank you! I am an artisan jeweler (power seller!) on eBay (betimaki) and R&T helps me to create the unique designs that give me an edge over the competition.


          Elizabeth
          betimaki






To Bill, thanks for the long distance help today, hope it was just a little more exercise running downstairs for me. To Russell, we met back in the early or mid 80's at what was probably my first wholesale show, nice to see how you've grown your company!


          Buzz Coren
          buzzcoren.com






Your list of Bead Societies is the best one I've found on the web because it's the most up to date. I particularly like the indications of when each listing was last updated and appreciate this service which enables us to contact each other as needed.


          Hilary Whittaker
          Bead Museum / Bead Society of Greater Washington, DC






Love that R&T stuff!


          Cyndi Lavin
          Jewelry and Beading blog






I just received an order I placed with you, and it's exactly what I needed! Thank you so much for your fair prices and prompt delivery.


          Stacy Brodish






…thanks again for making my shopping experience so easy and fun...for the shopping experience...for your professional and expedient e-mails concerning such an important order...Sincerely grateful,


          Sean Shafer






Thanks for making the lead content info available. You now have a new customer because of that.


          Terri Basile






Received my order yesterday...and am really pleased with the speed of delivery and the items (niobium ear wires). Just what I wanted but couldn't find here in UK.


          Sue Ingram
          www.sueingram.co.uk






You shipped me a sample of chain #29-4, and 3 others, two weeks ago. These samples allowed me to decide which chains fit my needs. I really appreciate this courtesy. Thanks for the superior service!


          Peter Ueberroth






I placed my order and then realized I needed to add to it. I emailed and asked if you could do that. You said yes and you did it...you provided great service, got the order right and shipped very quickly. So I just wanted to take the opportunity to say thank you and congratulate your employees for really great customer service.


          Linda Faigen
          www.isisarts.com






I check out all the websites from the magazines, but I keep coming back to Rings-Things. Your variety, stock availability, and prices can't be beat.


          Linda Carey






Thanks for the fast service. I will definitely be a repeat customer!


          Kathy Lucas






i had intentions of writing a note and making a card...but the information is more important...i have never had such WONDERFUL SERVICE over the phone...praise is rightly due to extremely superb service! ...she made me feel comfortable, answered questions with knowledge and experience...and i could almost see her smile...knowing how personable Alison was, i will never wait so long to place an order.


          beth-holly






In all the years I've been ordering with you, I've only had one mistake and it was a really close one! Thanks for being so reliable!


          nancydcrafter






This is a note to let you guys know that I think you are great. I have always gotten fantastic service whether I am speaking to someone via the phone, in the warehouse, or getting feedback from an employee through the Forum. Please let the owner know that I am an extremely satisfied customer, the staff is fantastic, & I will continue to be a customer for many many years. Thank you!


          L.






I just wanted to say thank you so much for your time and all of your help in placing my order. I truly appreciate it and look forward to working with you again.


          Vivien Huynh






The flavour of an efficient organization which is also friendly and helpful! Now, if I could adopt your Method to my little shop...


          Ruth






Rings and Things: Probably my favorite supplier. They've got a lot of unique items, and it's my go-to place for charms at the moment. Shipping is very quick, and their customer service is amazing.


          Maddy
          Blog






As far as gems go, Rings N Things trunk shows are the best! They have fantastic prices and selections, and the employees are really nice.


          Diana Ptaszynski
          Vintage Blue Studio






Great people and great products. Be sure you check out the official trunk show schedule for a showtime near you!!!


          Beading Publisher
          Beading Help Web






Many thanks to you and Salesperson #0576 for what must be the Internet's fastest shipping! As always, I'm more than pleased with my purchases. Thanks!!


          Carla Thompson






[T]he highlight of my summer happens today! The Rings N Things Trunk Show is coming to town!! They come to Rochester twice a year. And I have been waiting since last September for all those beading goodies to be back in town. The room is just loaded from end to end with table upon table of strands of beads. It's where I get all my pearls and lots of really good silver. Here is how it works... you walk up to a strand of beads... you take the price on the tag and cut it in HALF... and then you take an extra 10% off that! I am already counting the minutes until Ron gets home from work. I am making him take a half day so I can go. No children allowed! You know I am going to take a big ol' photo of my loot for you gals! And if they come in your neck of the woods... GO! So that is about it... awesome beads... and a trunk show... that's enough to make a girl not able to sleep on the first day of summer :)


          Kerry Bogert
          Kab's Concepts Blog






You guys have been great; thanks for helping me in getting the right products and your patience in learning to order them. You have made getting into this new business of mine so much easier; thanks again.


          Dr. Terry Conrad






Hi Lindsay! Thanks for your quick reply. What great customer service/support! Good to know the order got thru ok - I'll look forward to the shipment arriving. Have a good day!


          Faith
          www.fdferrisbeads.bigstep.com






I just love ordering from your company. Not only is it nice quality items, I don't have to worry when it will get here. I place an order and it seems I just get off the computer and the delivery man is here with it. Keep up the FANTASTIC job and thank you very much. I also want to say: WOW what service, I don't think your company can get any faster. I placed my order yesterday and it was delivered today. Thank again for having such great Rings and Things.


          Sharon Simons






Order arrived safe and sound. Ate my tootsie rolls right away. Everything fine. Thanks for your great speedy service. Thanks for your wonderful products.


          Sue Rankin






Just wanted to let you guys know how happy I am with your speedy shipping! I placed my order on Tuesday and rec'd it on Thursday...and I live clear across the country in Pennsylvania...Thanks!


          Kathy Klersy






Just dropping a line to thank you very much for my order that I received today. Everything is fantastic (and the little treats that came with it made my day!)! Your company's service is outstanding & I look forward to dealing with you again.


          Tammy






Rec'd in fine shape. Thanks for the tootsie roll! Hope catalog comes soon so I can browse for more goodies. Thank you for prompt service.


          Elizabeth Smith






Thank you very much! I really appreciate all of the communication. This is only my 2nd order from your company and yet I am extremely impressed by everything and will continue to order from you as much as possible!


          Christina M.






I have just received my first order from you as well as the wholesale catalog. What a wonderful surprise! After looking at umpteen different catalogs, they all look the same, except yours. The fact that you give some history, different uses, etc. about your products throughout the catalog, makes me feel that you have sent along a very knowledgeable salesperson to help me! Considering that problems are so often talked about - I just wanted you all to know that you are doing a wonderful job!


          Diane Mackay
          Leslie James Designs






Thank you for the quick response -- I love Rings & Things! Great products, great customer service, and I esp love paging thru your catalog! The internet is wonderful, but nothing beats the patient perusing of hundreds of catalog pages full of great ideas and helpful beading tips! Your bead cocktails are a spectacular deal -- like having a bead store right in my home! Amazing selection of gorgeous beads, beautifully sorted, a delight to use ... I dove right into my "cocktails" as soon as I opened the box! I do love shopping at Rings & Things, and am grateful for your selection, prices, and incomparable customer service!


          Heather






Rings & Things has a great variety of jewelry findings and beads at reasonable prices.
Trustworthiness: [5 out of 5]
Negotiable prices: [5 out of 5]
Rings & Things is a jewelry findings and bead wholesaler. They have both an online and mail order catalog available. I found Rings & Things when I was looking for a place to purchase goldfilled and silver wire in a variety of sizes and shapes to make wire-wrapped jewelry. I have ordered both findings and beads and been very happy with the products and prices available at Rings & Things.
The Rings & Things Web site is simple. You can find general information about the company, jewelry and project suggestions, view the catalog and contact the company. They host a bulletin board for asking them questions or asking for advice on a variety of jewelry related topics.
The online catalog is an accurate representation of the mail-order catalog. Rings & Things does have a good customer service touch of allowing you to choose what to do with backordered items. I received an immediate confirmation email that an order had been received and a follow-up email the next day (on a weekend) detailing my order.
The variety of jewelry-making supplies and beads that are available is impressive and the prices are reasonable. My items were shipped quickly in secure packaging. Overall, I was very satisfied with my order from Rings & Things and look forward to ordering from them again.
Recommended:
Yes


          Janine White






If you make jewelry or would like to learn, please check out Rings & Things.
It's a great little company out of Spokane, WA, that's been in the biz for many years. Their catalog is wonderful--thick and dense, with good descriptions of their products. They also have a great Web site. Their on-line catalog features a wide range of products, good photos, project ideas and decent prices, especially for those just starting out.
They now have a traveling trunk show that is not to be missed. I won't be able to attend the one in [my town], because my son is graduating […] (though he's urging me to go to the show). But my loss is your gain: The selection will be better for you because I buy a LOT when I go! You can check their show schedule here.
They also have an active on-line forum, built to handle any and all of your questions about jewelry-making (including soldering), polymer clay and those new silver clays (Art Clay Silver and Precious Metal Clay).
But the absolutely most wonderful aspect of Rings & Things is the people. Over the years (and in cyberspace) I've met the owner, Russ Nobbs and other staff (Polly, Mary, Todd et al.) A nicer bunch of people you will not find anywhere. And it often seems like they will drop everything in order to help you find what you are looking for, whether that's a bead, an answer or a solution to your jewelry-making problem.
And I know for a fact Russ has earned the respect and good will of many in the industry. (Hint: African bead traders LOVE him.)
Knowledge, integrity, generosity and a sense of humor--any time you find these qualities in people or a business, that's something to be commended. They do things right.
So today I commend Rings & Things and send a big heartfelt thank-you their way.


          Luann Udell
          Durable Goods






Loyal To Them For Years
Back when I started making jewelry, Rings & Things was one of the first catalogs I came across. I quickly found the online store and made it my sole supplier when starting up my jewelry making business. Over the past several years, I've ordered hundreds of dollars worth of merchandise from Rings & Things online, and have yet to be disappointed.
From the home page, you will find a variety of different areas of the "store" to visit. Peruse the Design Gallery for design ideas, browse the Project section for project sheets that will give detailed instructions on how to create jewelry, home accessories and other items, or virtually chat with other jewelers on the Discussion Boards. Lots of additional news, links and other information are available as well. Joining in the Discussion Board, you will find lively dialogue between expert staff, the owner (Russ Nobbs), and other jewelers across the country.
The Online Store has a good search engine and the categories are set up so browsing by type of bead, finding, or other jewelry-related topic (books, fixtures, stringing material) is easy. Simple click and add to your shopping cart functionality. A plus for the shopping cart is that when you create an account, all information except your credit card number is kept in the database. No need to reenter with every order! Minimum order is $25, but you won't have any problem making that. There is a service charge of $4 for orders between $25-50, but again, it's easy to get to $51 shopping at R&T if you're a bead addict like me!
I am always pleased with the quality of the items I receive, and they are exactly as depicted. R&T is very good at providing a detailed description, including size and stringing direction of the beads on the site. Quality and selection are excellent for the beginning jewelry artist. R&T has a good assortment of glass, Swarovski crystals, and selected gemstones. R&T have some superb shapes and sizes of semi-precious stones and other beads that are not found on other sites [and] discount pricing on multiple quantities.
Shipping is reasonable and fast. Unless I am getting a huge number of heavy stones or findings, I normally choose the USPS Priority Shipping. Product arrives in excellent condition, packaged carefully with a Tootsie Roll Midget and Jolly Rancher candy thrown in just for fun. Returns are easy - I have had to return one or two items that just weren't what I thought they would be (my fault, not R&T's). No prior authorization required or restocking fee, just return unopened unused merchandise with a copy of your shipping invoice within 30 days of purchase. If you have opened or older merchandise, contact their helpful Customer Service department for assistance.
One of the best benefits of being an R&T customer is the personal invite to the traveling Trunk Shows. R&T staff visit several locations twice a year, bringing thousands of strands of beads at huge discounts. Many of these beads are not available on the web site or through the paper catalog. A limited number of findings, silver, pewter and other jewelry-making components are also available at the trunk show, but they are not deep-discounted. Plus, if you place an order at the Trunk Show, all shipping is free! Visit the web site for upcoming Trunk Show locations.
Bottom line, I've been a loyal Rings & Things customer since 2000. Russ and the staff at R&T have been in business since 1972, and the longevity of the business speaks volumes. The online store is a favorite supplier of mine due to good prices, quality, and outstanding customer service. For jewelers who are making the move beyond hobby status to semi-professional, R&T is a great place to start purchasing your jewelry-making supplies!


          Lynn Kvigne
          Publisher, Beading Help Web






I order from Rings & Things all the time, and love them ... but let's not forget the absolute BEST thing about ordering from them ... the Tootsie Roll that comes in every package! :-). Okay, their stuff and prices are pretty wonderful too. Their road show is coming to my town this Sunday, and I can't wait. I went last year and picked up a bunch of great things at great prices. So fun!


          Maria Sariego
          Believe Street






So much fun! Huge great selection of beads for great prices!


          Marie Dyson






The Bead Scoop: Rings & Things Trunk Show
Last Sunday, I was fortunate to attend a trunk show put on by the jewelry supply wholesaler Rings & Things. I have shopped from their catalog and Web site for many years but have never been able to attend a trunk show, even though they have been to my area several times in the last few years. I was lucky to have a free schedule and a few hours to spend this time around.
The show took place in the ballroom of a nice hotel. It was well organized and well lit and there were tables upon tables of strands of beads. Mostly semi-precious stone beads, but also freshwater pearls, Austrian crystals, some tools and findings, and even a collection of strands of old trade beads.
Just as I expected from my experiences with them on the phone over the years, the customer service was excellent! There were lots of staff members around and they cheerfully explained the discounts and pricing, and I saw them helping customers find the beads they were looking for. There were many staff members waiting to check people out, so any wait would have been minimal. Good bead vibes all around!
I went looking for some clear quartz and crystals, pretty basic stuff. But of course my bead lust got the best of me and I ended up going home with lots of cool strands of stones to use in my projects.
There is a whole list of trunk shows scheduled all around the country on the Rings & Things Web site. Check it out to see if one is coming to your area! Ask a staff member for more info, and I am sure they will be able to help.


          Melanie Brooks
          Earthenwood Studio,
          Art Bead Scene blog






I would like to say how great you guys are. I work in customer service at my job and I know how important it is to make the customer happy so they continue to shop at your store. I have NEVER been unhappy with any of my purchases from Rings and Things and I am most pleased with how quickly I receive my orders.
Recently, I placed two separate orders and called to see if there was any way to have them shipped together. The woman on the other end of the phone was very polite and helpful and took care of my needs. Earlier today an associate called because an item I ordered was going to take longer to receive. She told me to call back and let her know what I would like to do. I thought that was great because she took the time to call and ask before going ahead and doing something that may not have been what I wanted to do.
I personally know how happy I am when a customer calls and compliments my customer service so I'm doing the same for you. Oh, one more thing, I live in the Midwest region and I love how quickly you receive my order and have it shipped back ASAP!!!! Keep up the great work and Thank You!!!!!!


          Chrissie






Thanks for processing everything so efficiently. Rings & Things has definitely been one of the most pleasant companies that I have ever ordered from. Thanks again for continuing such a great service. Keep up the good work!
I love your new recent catalog, which I enjoy spending hours and hours looking at. Plus, you guys have one of the most organized web sites out there. I'm always able to find what I'm looking for and Rings & Things couldn't have made it any easier. I rarely ever have problems with my orders, and if I did, every customer representative was friendly, helpful, and I could definitely tell that they're always on their feet processing everything quickly. Every package I've received was packaged neatly and labeled properly, making it easier for me to check my orders. To put it bluntly, Rings & Things rocks!


          Jenny Kan
          The Hobby Co. of San Francisco






Thank you so much for my order and all the savings. Everything was delivered safely. Your new catalog is fabulous also. Thank you for that and thank you Joshua for taking my order.
They are wonderful people at R&T. Joshua was so patient as I read off my order via phone. Then he repeated to me what I ordered to the TEE. If he didn't have the quota I requested, he informed me of the amount on hand, and let me decide if I wanted the lesser amount without pressuring me.
I attended one of the R&T road shows and they were just as nice in person. They are all so pleasant, mannerly, cheerful and ready to please the public.


          Antoinette
          The Professional Hand Making Rosary Maker






I received your order this morning. Thank you very much for your fast service. It is so nice to get something so quickly, as some of the suppliers take forever to send the orders… Many many thanks.


          Jenny Webster






I would just like to let you know that my order arrived the other day…I am very impressed with your business from the Web site, the prices and the speed of delivery to Australia!! I will definitely be back, thank you very much for being a great business to deal with.


          Emma
          Divine Designs Jewellery, Australia






I don't know how you do it! Consistency and quality. I won't order blind from anyone else.


          Sandy Hale
          SynerGemz, St. Louis






I just wanted to take this time to THANK YOU!! I ordered from you for the first time on Wednesday and received my order today! Everything was packed with great care and the tootsie rolls were a nice touch, as well as the ruler and pen. I was also glad to see that you used environmentally-friendly styrofoam peanuts. I am very happy with everything I ordered and I'll be sure to recommend your company to my friends. I'll definitely be ordering from you again!


          Lisa
          Brooklyn, NYC






Just wanted to thank you for the fast delivery to Sweden and also for you detailed catalogues. I'm very satisfied with Rings & Things items and services. They have so many lovely jewelry details to choose from and the delivery is fast. I will for sure come back as a customer.


          Monica Hellberg






I just wanted to say how great your Gemstone Index is. I was making up some short one-line descriptions of gemstones to put on a stall alongside jewellery mostly made from your beads, and searching around using google for information--surprise surprise--there was this wonderful new resource right back on your site where I'd found the beads in the first place. Also whilst I'm writing, I really appreciate that story in your newsletter about the shells found in an old cave. It makes a really pleasant change to have a company newsletter that includes information that's not just selling the company's products. Than you for taking the time to let me know about such a fascinating discovery.


          Jennifer
          Cambridgeshire, England






If it weren't for affordable wholesale sites like yours, Rings & Things, I'd probably still be pondering my future more than I am. This has become quite a lucrative hobby for me! This season I am even more excited than ever and have started seeking outlets for vendors, which has proved in less than two weeks that everything as affordable as you make it for me, makes it shockingly affordable for any potential clients and they love it! So much variety, so many variations, endless possibilities! That's what jewelry making has become for me, and I thank you for that.
Oh, and one more thing pleases me more than you can realize, your supplemental brochures are printed on recycled paper! =) I just love that earth-conscious awareness you have as well!


          Amy
          Sayre, Pennsylvania






Thanks for the quick service. Tell everyone that I had originally considered ordering from one of your competitors I happened to see on the web who had the same things at a similar price, but decided to buy from you because of the excellent help received from Bill. You see, I was looking for advice on the type of bail to use for these crystal heart pendants in this order. Bill searched for the actual product, checked around for someone who had actually used them and called me right back with an answer and stock number of what I would need. PS. I am STILL waiting for a return call from company #1. Sorry guys, but you lost an order to R&T! A tiny order to be sure, but we all know that every penny counts in this economy! Thanks again!


          Ellen W.
          The Bag Lady, Texas






I just wanted to tell you how impressed I am with your willingness to go out of your way to help your customers. On two occasions now I have requested something that I've seen at one of your shows but either didn't buy enough or didn't buy altogether. On both of these occasions your staff had actually initiated a search for me, which as I understand involves rifling through many bins. Customer service such as this is pretty much unheard of anymore, and kudos to you for going above and beyond.


          Jeweltones Designs, Connecticut






I really love working with your "family" at Rings & Things, and I do feel the energy of a family every time I call there. Everybody seems to have a vested interest in making sure that quality items are carried and that we who love this business are provided the best service possible. I can honestly say I have NEVER had a bad experience dealing with you folks. One experience that stands out to this day was one where I received my order and found that although I had ordered a specific number of an item, one of your wonderful folks wrote me a note saying she was sending more of the item, because a larger order would save me several dollars. NOWHERE else would you find this kind of attention and integrity. I've never forgotten that and I keep returning for that reason.


          Mary Lee Rogers - Owner/Designer
          Buffalo Woman Jewelry - Joelton, TN






R&T has made my week, I must brag about you guys!! I placed the order on Sunday evening but didn't expect it until Thurs. or Fri. Imagine my delight when I found it waiting for me this evening [Wed night]! And these trapezoid and tongue beads are to die for… I will definitely be getting LOTS more of them soon. Love the prices too. You have a customer for life!! Thanks! See you at the trunk show in Chicago!!


          Kudos from Chicago






I can't wait until September for the R&T trunk show in Cincy! Their pricing is so much better than a lot of online stores and I've never had a problem with them. That show should be fun and helpful.


          Jama






Love your things. One of the best selections I have seen.


          Julianne Statnick






Thanx in advance for the wonderful service! Your personal touches are noticed and I wanted to let you know!


          Franne
          Phoenix, AZ






Just want you to know you have turned out to be my best source for my beads for the One Hundred Horses line. At this point I need not look any further as you have been a great source for wonderful natural materials to compliment my pieces.
Having placed an order with Rings & Things and another order with [a competitor] For an item you don't carry I was in shock when I saw the shipping charge from [the competitor]. My package was much heavier from Rings and Things and the shipping charge was very reasonable. One more reason to continue doing business with you all!


          Ruth Apter






I just wanted to let you know that I'm very pleased with my order. Rings and Things is definitely one of my new favorite suppliers! It was like Christmas discovering each new extra goodie in the box! I've always been pleased with how helpful your folks are, sending samples of cording, etc. I enjoy your road shows too!


          Lady Penguinevere Designs






You have THE BEST Web site, so easy to order. Pat on the back to your webmaster. Your products and service are rated 5 stars with me and I love your company.


          The Kiley Rose Collection






I appreciate the descriptions and information you give for items in the catalog-its really helpful. And, I think the quality of gemstones I've gotten from R&T is superior to those other guys. Side by side, there is no comparison. Your products are wonderful, and I'm a very picky person-so thats saying a lot!


          Mary Jennings






Thank you again for your wonderful catalogue and my previous order which I received very fast and up to my great satisfaction.


          Renata Zarzycka
          www.beadset.com, Canada

 



Customer service compliments

  • The customer service is "fabulous" at Rings & Things.



Props for our products



All-around accolades

  • Now's the time to "plan your day" around the next Rings & Things bead show!

  • Find some "very cool" bargains at Rings & Things' trunk shows.

  • About the time Rings & Things got "mobbed!"



Fans of fun, free facts

  • Here's a recommendation of Rings & Things' "really helpful" Gemstone Beads Index.



 



Illustration/Reprinting Information—All text and illustrations are property of Rings & Things ©1996 -
Rings & Things • PO Box 450 • Spokane, WA 99210-0450 • 1 (800) 366-2156 • (509) 252-2900 • fax: (509) 838-2602
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Rings & Things is a Better Business Bureau Accredited Business. Rings & Things is a Certified Sustainable Business.