Online Catalog
We no longer have a printed catalog. All our jewelry making components, with current prices and quantities, are online at www.rings-things.com. If a stock number from an old printed catalog is no longer available, try finding similar items by searching for for key words that describe the product, including the material (crystal bead blue, or sterling ear wire). Or contact us -- we're happy to help!
Bead Shows & Classes
We are not currently doing any traveling bead shows.
Your Account
We strongly recommend you create an account with a password. With a registered account, you can log into your account to track your order, update your preferences and settings, view items you have previously ordered, return an item, and create and edit Wish Lists.
If you have multiple accounts, and would like them merged into one account, contact us with information (including email addresses) for the accounts you'd like merged. For further assistance, please contact our Customer Service Team.
If your email address has changed...
If your email address has changed, please update your account's email prior to placing your order so you can continue to receive important alerts concerning your order:
Log into your account and change any details which require updating.
Your Orders
You will receive an order confirmation as soon as you place your order. Please watch for it, and any related alerts, to make sure that your order was successfully placed. When you receive your order confirmation, always double-check your shipping address and reply to your order confirmation ASAP if anything is incorrect or incomplete. Sometimes PayPal, or your auto-fill settings, may supply an old address that you didn't intend to use -- and insurance does not cover orders shipped to incorrect addresses supplied by the customer.
You will receive an emailed invoice and shipping confirmation (with tracking number) when we bill and ship your order. Most orders leave our warehouse within a few days after placement!
When you receive your order, open it and carefully check all items:
• Contact us within two weeks of receiving your purchase if there is a problem, and we will fix it!
• If goods arrive damaged, please keep packaging intact for inspection by the carrier.
If you have questions, please email us. We're happy to help!
Payment Options
We accept MasterCard, Visa, Discover, American Express, and PayPal.
All prices are in USD.
For information about wire transfers for international orders, contact us.
At this time we are unable to process Net-30 Open Account applications. This may be available in the future.
Returns
To receive a full refund, merchandise must be in its original packaging, unused, and returned within 30 days of receipt.
For fastest refund or credit, please contact us before returning your item and provide a reason for return. Include a copy of the purchase invoice in your return package.
Please contact us when:
- Items are damaged or defective
- We have shipped something incorrectly
- You are shipping from an international address
- Returning hazardous items
- Returning large/bulky items
The following items are not eligible for returns:
- Special orders
- Kilns
- Cut chain and wire
- Gift certificates
- Clearance items
When mailing us a return:
- Securely package items and a copy of the purchase invoice in a padded envelope or rigid box.
- Send to: Rings & Things, Attn: Returns Department, 1647 S Federal Way, Boise, ID 83705-3162, USA
- If you used a return label, retain the portion of the shipping label with tracking information and email us the tracking number.
To exchange an item, please mail us your return with a copy of your purchase invoice and place a new order for the replacement items.
We will refund your original payment method or credit your Rings & Things account. Refund value will deduct discounts and coupons first. A restocking fee of 15% or more may apply. Invoice prices will be recalculated if a return causes quantity price breaks or discounts to no longer apply.
Prices
All prices are in US Dollars.
For larger quantities than those listed, please contact us. Some quantities may need to be special ordered.
Items excluded from Sale prices include:
- Shipping, insurance, and fees
- Gift certificates and special orders
- Precious metal sheet, wire, and solder (including gold-filled and silver-filled wire)
- Metal clay & kits containing metal clay
Tools with electric cords/plugs (kilns, tumblers, drill presses, flex shafts, etc.)
Notify Me: Request a back-in-stock Notification
If the item you want is out-of-stock, click into the item's details and choose "Get Notified When Available". (The "Subscribe to Marketing Emails" box is optional -- it's not a requirement for subscribing to your Notification.)
Security
Our team is trained on the importance of privacy and data protection. We use data encryption via secure socket layer protocol (SSL) to ensure your private information is kept safe.
Sales Tax & Resale Tax ID's
You do not need a reseller permit (tax number / resale tax ID) or a business license to order from us. However, if you have a business license, resale ID or other proof of business, you may register for our Wholesale Program.
More information about reseller permits and resale tax ID's.