We want to hear from you. Let us know how we can help!
Online Support, Back Orders, Wholesale Inquiries, Etc.
☆ Cases are the best method for complicated or urgent issues! Cases go right to our CSR dashboard so we see them right away! ☆
- Log into your account (or create an account).
- Click Cases then click Submit New Case.
- Fill in the fields provided, then click Submit.
- We will respond as soon as possible during business hours.
We valiantly attempt to accomplish every change order you request, but sometimes (especially on a busy Monday or after a 3-day weekend), we can't adjust your order before it ships.
Phone Support (8am - 4pm Pacific Time, M-F)
1 (800) 366-2156 toll free
1 (509) 252-2900
Mondays are often very busy on the phone! If we are already on another line when you call, please leave a detailed message with contact info so we can help you faster. We will call you back in the same order that messages were left on the phone.
Use this form to send us a brief message. 999-character limit. We will respond as soon as possible during business hours.
For longer messages and fastest response, submit a case instead:
Log into your account (or create an account) and go to Account > Cases > Submit New Case.
Please note this "quirk" with the form below: If you send multiple messages with the form below, each one will over-write (erase) your last message to us. For complicated or urgent messages, submit a case instead (see above).
To Mail or Fax an Order
Please use our print order form.
- Rings & Things
304 E 2nd Ave
Spokane, WA 99202 USA
We are located in the Pacific Time Zone (PT), 3 hours behind the East Coast of the United States, and 7-8 hours behind UTC/GMT.
Wednesday - Friday: 11am - 6pm,
Saturday: 11am - 4pm
Sales, Customer Service & Warehouse Operations:
Monday - Friday: 8am - 4pm Pacific Time
2016 Holiday Closures
- January 1: New Year's Day
- May 28-30: Memorial Day Weekend
- July 2-4: Independence Day Weekend
- September 3-5: Labor Day Weekend
- November 24-26: Thanksgiving Holiday
- December 23-26: Christmas Holiday