We want to hear from you. Let us know how we can help!
Online Support, Back Orders, Wholesale Inquiries, Etc.
- Log into your account (or create an account).
- Click Cases then click Submit New Case.
- Fill in the fields provided, then click Submit.
We will respond as soon as possible during business hours.
☆ Cases are the best method for complicated or urgent issues! Cases go right to our CSR dashboard so we see these right away! ☆
Phone Support (8am - 4pm Pacific Time, M-F)
1 (800) 366-2156 toll free
1 (509) 252-2900
Mondays are often very busy on the phone! If we are already on another line when you call, please leave a detailed message so we can help you faster. We will call you back in the same order that messages were left on the phone.
Contact Us
Use this form to send us a brief message. 999-character limit.
For longer messages and fastest response, submit a case instead:
Log into your account (or create an account) and go to Account > Cases > Submit New Case.
Please note: If you send multiple messages in a row with the form below, each email will over-write (erase) your last message to us. For multiple/longer messages, please submit a case instead (see above).
To Mail or Fax an Order
Please use our print order form.
Fax:
509-838-2602
Mailing Address:
Rings & Things
304 E 2nd Ave
Spokane, WA 99202 USA
Hours
We are located in the Pacific Time Zone (PT), 3 hours behind the East Coast of the United States, and 7-8 hours behind UTC/GMT.
Spokane Showroom:
Wednesday - Friday: 11am - 6pm,
Saturday: 11am - 4pm
Sales, Customer Service & Warehouse Operations:
Monday - Friday:
8am - 4pm Pacific Time
2016 Holiday Closures
- January 1: New Year's Day
- May 28-30: Memorial Day Weekend
- July 2-4: Independence Day Weekend
- September 3-5: Labor Day Weekend
- November 24: Thanksgiving Day
- December 23 - 26: Christmas Holiday
