Call us toll-free from the USA and Canada at 1 (800) 366-2156. We're happy to answer questions and take your order over the phone Monday thru Friday, 8am to 4pm Pacific Time.
Our online store is open 24 hours a day, seven days a week, and contains 15,000 products. We also have in-house customer service / sales associates (not some distant call center), and we pride ourselves on friendly, personal service. By talking with our sales associates, you can:
- Get your questions answered thoroughly and efficiently.
- Get personal help making a special order or troubleshooting online issues.
- Let us know exactly what you want. Our staff can hand-pick goods for you.
- Talk with someone about adding to an existing order.
- Ask jewelry-making advice of staff members.
You can alternately email us / submit a ticket. If you have any problems, tell us. We want to know so we can fix it!
Pacific Time is three hours earlier than the east coast of the United States:
8:00 am New York = 5:00 am Rings & Things