We want to hear from you. Let us know how we can help!
Online Support, Back Orders, Wholesale Inquiries, Etc.
- Log into your account (or create an account).
- Click Cases then click Submit New Case.
- Fill in the fields provided, then click Submit.
We will respond as soon as possible during business hours.
☆ Cases are the best method for complicated or urgent issues! Cases go right to our CSR dashboard so we see these right away! ☆
Phone Support (8am - 4pm Pacific Time, M-F)
1 (800) 366-2156 toll free
1 (509) 252-2900
Mondays are often very busy on the phone! If we are already on another line when you call, please leave a detailed message so we can help you faster. We will call you back in the same order that messages were left on the phone.
Use this form to send us a brief message. 999-character limit.
For longer messages and fastest response, submit a case instead:
Log into your account (or create an account) and go to Account > Cases > Submit New Case.
Please note: If you send multiple messages in a row with the form below, each email will over-write (erase) your last message to us. For multiple/longer messages, please submit a case instead (see above).
To Mail or Fax an Order
Please use our print order form.
Rings & Things
304 E 2nd Ave
Spokane, WA 99202 USA
We are located in the Pacific Time Zone (PT), 3 hours behind the East Coast of the United States, and 7-8 hours behind UTC/GMT.
Wednesday - Friday: 11am - 6pm,
Saturday: 11am - 4pm
Sales, Customer Service & Warehouse Operations:
Monday - Friday:
8am - 4pm Pacific Time
2016 Holiday Closures
- January 1: New Year's Day
- May 28-30: Memorial Day Weekend
- July 2-4: Independence Day Weekend
- September 3-5: Labor Day Weekend
- November 24: Thanksgiving Day
- December 23 - 26: Christmas Holiday