We provide a counter-weight to the world of negative news cycles, internet trolls, and daily stresses. Our goal is not only to offer superior customer service, but also to provide that service with a friendly, helpful attitude that leaves our customers feeling good.
It doesn't matter whether a customer is starting out on their first jewelry project or whether they're a professional artist who's been honing their craft for years ... sometimes, questions arise. We train our staff in the use of our products so they can better help our customers fulfill their artistic dreams.
Our founder, Russ Nobbs, knew that the jewelry industry hasn't always been the friendliest industry to Mother Earth. As a result, Rings & Things does what it can to tread lightly on the planet. Efforts have included an extensive recycling program, incentives for employees to use commute alternatives, the use of eco-friendly corn-starch packing peanuts, and the housing of our warehouse in an old building remodeled using green practices.
As the internet progresses, so do we. Our goal is to achieve and maintain high standards in web design, site speed, and usability. We want customers to feel secure and comfortable navigating our store and educational materials. Not only that, we want them to have fun.
We live each day not in isolation, but within the communities around us - both our local community, and the worldwide community. At the local level, Rings & Things has actively donated to food banks, community radio, and other grassroots efforts that improve our hometown of Spokane, Washington. In the worldwide community of crafts and jewelry makers, we donate products to a number of organizations and charities.
From our humble burgh in the Northwestern U.S.A., we have a global vision to share our spirit of superior service around the world. We've always offered reliable worldwide shipping, and we're ready to serve customers no matter where they live.
Rings & Things' founder Russ Nobbs started his jewelry career in the 1960's selling handmade wire name pins and beaded wire earrings at state fairs around the Pacific Northwest. In 1972, after several years on the fair circuit, he opened a tiny retail jewelry store in Spokane, Washington. Over the years, the store's earrings were joined by turquoise rings, ethnic & hand-crafted sterling silver jewelry, beads ... and a whole lot more.
When the original store's location was torn down to build a bank, Rings & Things moved to a nearby downtown shopping mall where the retail store expanded to include a small mail-order business. Our original 19-page catalog grew over the years to become a 750 page print catalog. Now, instead of a print catalog, all of our items are available 24/7 in our online store.
In 2000, we closed our downtown mall store to focus on growing mail-order and online business -- Rings & Things had become a jewelry supply resource for the nation and the world! When we outgrew our downtown mail-order digs, we bought our own warehouse in 2005. In our current home, we're ready as ever to help you with your jewelry-making needs! Our Spokane Showroom features thousands of items on display and holds regular demos and hands-on workshops.
Rings & Things is now a second-generation family business. Founder Russ Nobbs passed the business on to his daughter and son in 2014, who are excited to continue the family tradition of excellent customer service, quality jewelry-making supplies, and stewardship of the earth.